The pre-production process is extremely important to achieving goals. Meeting the client and asking key questions is at the heart of not just a great script, but a successful result.
Putting the plan into the creative production process starts with shooting (filming) the material and concludes with the editing and soundtracking of the program. The flow of the program comes from a good script and storyboard being given great treatment in the editing process.
With today's multitude of delivery formats the client has many choices of delivering the media to the viewer. No longer limited to "good old VHS" or even it's replacement DVD, you can YouTube it, embed it on a website, stream it and so on.